Job Description
Job Title: Accounts Receivable Associate
Location (On-site, Remote, or Hybrid?): Lake Mary, FL (onsite)
Contract Duration: Contract until 07/02/2027
Working hours: 8:30 AM - 5:00 PM
Total hours: 40
Main Responsibilities
Execute daily collections tasks including follow-up on unpaid claims and resolution of denials.
Analyze aging reports to identify trends and prioritize collection efforts.
Collaborate with internal departments to resolve billing and payment issues.
Document collection activities and outcomes in compliance with company policies.
Support development and refinement of work instructions and SOPs.
Assist in training new team members and sharing best practices.
Ensure compliance with HIPAA and other regulatory standards.
Perform account adjustments, write-offs, and reconciliations with proper documentation.
Stay informed on payer-specific requirements and industry regulations.
Recommend process improvements to enhance operational efficiency.
Education
High School Diploma or GED required. Associates or Bachelors degree preferred.
Equivalent combination of education and experience accepted.
Experience
Minimum 3 years of experience in healthcare collections or revenue cycle operations.
Experience with Durable Medical Equipment (DME) billing preferred.
Strong understanding of payer guidelines and denial management.
Proficiency in billing and collections software (e.g., Brightree, XIFIN).
Top Skills
Experience in Healthcare collections or revenue cycle operations Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Detail-oriented with strong organizational skills.
Ability to work independently and collaboratively.
Proficient in Microsoft Excel and reporting tools.
Licenses and Certifications
None required; certifications in medical billing or RCM are a plus.
Language Proficiency
English required; bilingual skills are a plus.