Front Desk Manager

Job Description: Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry! HSS is seeking a Front Desk Manager for a Direct Hire position with our client located in the Bandon, OR area. We are seeking an experienced hospitality professional to oversee all front office operations for a hotel property. This role is responsible for ensuring exceptional guest service, leading front desk staff, maintaining operational efficiency, and supporting overall hotel performance. The ideal candidate will be highly organized, guest-focused, and experienced in leading front office operations in a fast-paced hospitality environment. Key ResponsibilitiesOversee daily front desk operations to ensure efficient service and guest satisfactionLead, train, coach, and evaluate front office staff to maintain service excellenceDevelop schedules and manage labor costs to ensure proper staffing coverageEnsure completion of daily operational procedures, shift checklists, and night audit functionsMonitor room inventory, occupancy levels, and coordinate room blocking strategiesRespond promptly and professionally to guest concerns and service recovery situationsWork closely with housekeeping, maintenance, and hotel leadership teams to ensure seamless operationsMaintain front office supplies, forms, and inventory controlsMonitor payroll, labor reports, and front office operational recordsTrain staff on upselling techniques, guest engagement, and property standardsParticipate in operational meetings and support revenue optimization initiativesEnsure compliance with company policies, safety procedures, and hospitality standardsAssist with special projects and support hotel leadership as needed QualificationsMinimum 3-5 years of hotel front office or hospitality management experiencePrevious supervisory or management experience in a hotel environment requiredStrong guest service, leadership, and conflict resolution skillsKnowledge of hotel Property Management Systems (PMS) and front office operationsExperience with scheduling, labor management, and operational reportingExcellent communication, organizational, and multitasking abilitiesAbility to work flexible schedules including evenings, weekends, and holidaysProfessional appearance and commitment to exceptional customer service Compensation Salary: $55,000-$65,000 annually, based on experience.Bonus Opportunity: Eligible for discretionary performance-based bonuses.Relocation Housing Available: Company-owned housing is available to qualified candidates at below-market monthly rental rates, making relocation to the area more affordable and convenient. Application Process & Deadline You can apply for this position or any additional positions by visiting: HSS Careers Applications will be accepted until the position is filled. Equal Opportunity Statement Hospitality Staffing Solutions (HSS) is an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with respect and dignity. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.