Shipping & Receiving Associate (Customer Service Backup)
Position Overview:
Micro Logic Inc. is seeking a reliable and detail-oriented Shipping & Receiving Associate for our Mahwah, NJ location. This role is primarily responsible for managing all shipping and receiving operations, ensuring accurate and timely movement of materials and finished goods.
In addition, this position serves as a backup to the Customer Service team, assisting with order updates, customer communication, and issue resolution as needed. This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to gain exposure to both logistics and customer-facing operations within a machine shop setting.
Key Responsibilities:
Shipping & Receiving (Primary Focus):
Prepare, package, and ship outgoing orders accurately and efficiently
Receive, inspect, and verify incoming materials and shipments
Label, document, and organize inventory in designated storage areas
Utilize shipping software and carriers (UPS, FedEx, etc.) to generate labels and track shipments
Maintain shipping records and ensure timely dispatch of all orders
Perform quality checks on incoming and outgoing shipments
Inventory & Material Handling:
Safely handle raw materials and finished goods
Maintain accurate inventory levels and assist with cycle counts
Organize warehouse space to support efficient workflow
Order Processing & Data Entry:
Enter and update shipment, inventory, and order data in internal systems
Ensure all documentation is accurate and up to date
Customer Service Support (Backup Role):
Assist with customer inquiries regarding order status, shipping updates, and delivery timelines
Communicate delays or issues proactively and professionally
Support order entry and coordination when needed
Logistics Coordination:
Coordinate pickups, deliveries, and transportation scheduling
Work with carriers to resolve shipping issues or delays
Workspace Organization & Compliance:
Maintain a clean, safe, and organized work environment
Follow company policies and safety regulations at all times
Cross-Training & Operational Support:
Gain exposure to overall operations, including coordination with sales, purchasing, and production teams
Qualifications:
High school diploma or equivalent; technical or vocational training preferred
Prior shipping & receiving or warehouse experience preferred
Strong attention to detail and organizational skills
Basic computer skills and familiarity with shipping software
Ability to multitask and shift priorities in a fast-paced environment
Strong communication skills for internal coordination and customer interaction
Team-oriented with a proactive and problem-solving mindset
Willingness to learn and support multiple departments
This position requires regular physical activity in accordance with safe work practices and Occupational Safety and Health Administration (OSHA) guidelines. Duties include lifting, carrying, pushing, and pulling materials as part of daily shipping operations.
Ability to safely lift and move items weighing up to 40 pounds.
Frequent standing, walking, bending, stooping, and reaching throughout the shift.
Preferred (Not Required):
Experience in a manufacturing or machine shop environment
Basic understanding of machining or mechanical processes
Familiarity with ERP systems or inventory tracking software
Benefits:
Opportunities for advancement and cross-functional skill development
Supportive and dynamic work environment
Paid hourly
Health insurance
401(k) with company match
Performance-based annual raise
Profit-sharing
Paid vacation and holidays
Application Process:
Please apply on ZipRecruiter.
Micro Logic Inc. is an equal opportunity employer committed to creating a diverse and inclusive workplace. We prohibit discrimination based on any protected characteristic in accordance with federal, state, and local laws.
Company DescriptionMicro Logic's mission is to make custom manufacturing easy by providing leading-edge productivity software that is easy to use and high quality products on time.Company DescriptionMicro Logic's mission is to make custom manufacturing easy by providing leading-edge productivity software that is easy to use and high quality products on time.