Job Description
Medical Administration Officer The Veterans Health Administration canceled a Medical Administration Officer announcement for the Sheridan VA Health Care System in Sheridan, WY. The position, identified as Chief, Business Office, was responsible for leading broad health administration and community care functions, improving access and coordination of care, supporting clinic management operations, advising executive leadership, and developing strategic plans, policies, studies, and process improvements across medical center business operations. Agency: Veterans Health Administration Facility: Sheridan VA Health Care System Location: Sheridan, WY Vacancies: 1 Salary: $106,437 - $138,370 per year Pay Scale & Grade: GS-13 Promotion Potential: None Work Schedule: Full-time, Monday - Friday, 7:30am - 4:00pm Appointment Type: Permanent Telework: Yes; situational ad-hoc eligible Remote/Virtual: Not available Travel Required: Not required Relocation Expenses: Not reimbursed Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive: Not authorized PCS: Not authorized Drug Test: Not required Security Clearance: Not required Position Sensitivity/Risk: High Risk Background Check: Suitability/Fitness required Financial Disclosure: Required Federal Service: Competitive Service Union Representation: No Supervisory Status: Yes Position Description: Medical Administration Officer / PD136960 Announcement Number: CBSU 26-RF Key Responsibilities: Serve as Chief, Business Office in a team-oriented, customer-driven professional environment. Collaborate to develop new models of care emphasizing prevention, improved access, coordination of care, patient and family education, customer experience, continuity of care, and integration of care. Formulate and issue policies through the Director relating to health administration and community care. Participate in the Daily Management System, including service-level huddles, coaching subordinate huddles, facilitating Administrative Chief huddles on behalf of the Associate Director, and participating in Enterprise Huddles. Partner with and advise Healthcare Group Chiefs on clinic setup, encounter management and completion, medical documentation, scheduling, Patient Preferred List procedures, directives, and daily operational practices. Formulate and issue policies through the Medical Center Director relating to broad health administration functions. Design and implement internal and external customer service studies to evaluate results, identify opportunities and gaps, support process improvement, and track goals and objectives. Advise and provide regular reports to Executive Leadership on Business Office activities and administrative clinic management support. Design and implement studies such as gap analysis, population modeling, service demand, needs assessment, Strength/Weakness/Opportunity/Challenges analysis, make/buy analysis, and other operational studies. Use study results and data to develop short- and long-range strategic direction, annual business plans, staffing plans, space plans, equipment needs, contracting strategy, budget/spend plans, education/training plans, and tactical objectives. Oversee selection of Community Care providers and provide facility feedback on adequacy of the community provider network. Assist with review of quality metrics in the community and identify gaps or issues on behalf of the facility. Develop long- and short-term goals, policies, and organizational plans by coordinating medical administration needs of the medical center. Identify trends, accomplishments, and deficiencies related to assigned programs and propose solutions or alternate courses of action. Coordinate with medical center personnel, Resource Management personnel, and VISN staff to resolve data collection, software use, and workload validation issues. Analyze and evaluate the effectiveness of Medical Center clinical center operations and programs in meeting established goals and objectives. Evaluate state and VISN-wide programs against short- and long-range objectives. Basic Requirements: Must be a U.S. Citizen. Must complete all required application steps, including the application, questionnaire, and online assessment. Selective Service registration is required for males born after December 31, 1959. Must be subject to background/security investigation. Must complete online onboarding requirements. Must provide acceptable identification for employment eligibility verification. Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be used as acceptable identification for employment. Must participate in the seasonal influenza vaccination program as required for Department of Veterans Affairs health care personnel. Selected applicant will be required to serve a one-year probationary period or two-year trial period. Eligibility: This announcement was open to current employees at facilities within VISN 19. Career Transition Assistance Plan / Interagency Career Transition Assistance Plan eligible individuals were also eligible. This position required current or prior federal service eligibility documentation, including SF-50 documentation where applicable. This position was limited to 50 applications and could close earlier than the listed closing date once that limit was reached. This announcement may be used to fill additional vacancies. Qualification Requirements: Applicants had to meet all qualification requirements by June 30, 2026. Current federal employees had to meet time-in-grade requirements. For GS-13, applicants had to have served 52 weeks at the GS-12 level. Applicants had to submit an SF-50 showing time-in-grade eligibility. If the most recent SF-50 did not clearly show one year of time-in-grade, an additional SF-50 showing eligibility was required. Applicants had to have one year of specialized experience equivalent to at least GS-12 in the normal line of progression for the occupation. Specialized Experience: Directing program management of an office involving staffing, recruitment, promotions, awards, position classification, training, and disciplinary actions. Providing input regarding budgeting, contracting, and financial management of assigned sections. Providing guidance and implementing programs for workload data integrity and program success. Ensuring procedural, legal, and administrative requirements of programs under direct supervision are met. Directing development of personnel documentation and personnel actions for assigned sections. Education: There is no educational substitution at the GS-13 grade level. Education must be from an institution recognized by the U.S. Department of Education if used for supporting documentation. Foreign education must be supported by a certificate of foreign equivalency if used to meet qualification requirements. Physical Requirements: This is primarily a sedentary position. Work may require some walking, bending, stooping, and carrying of light objects such as manuals or documents. Concentration and sustained performance under prolonged stress are required due to deadline-driven work assignments. Evaluation Criteria: Applicants were evaluated based on application materials, resume, supporting documents, application questionnaire responses, and required assessment responses. Competencies assessed included accountability, customer service, decisiveness, flexibility, interpersonal skills, problem solving, and resilience. USA Hire assessments were required for this position. Cheating on the online assessment could result in removal from consideration. Experience had to be fully documented in the resume, including job title, duties, month and year start/end dates, and hours worked per week. The agency stated it would not make assumptions regarding experience. Required Documents: Resume Resume was subject to the federal two-page resume limit. Resume had to include relevant experience, job title, duties, month and year start/end dates, and hours worked per week. SF-50 / Notification of Personnel Action, if current or former federal employee. SF-50 showing time-in-grade eligibility was required if applicable. Performance appraisal, if applicable. ICTAP/CTAP documentation, if applicable. DD-214 / Statement of Service, if claiming Veterans' preference. SF-15 and supporting documentation, if claiming 10-point Veterans' preference. Transcript, if relying on education for any supporting qualification documentation. Cover letter, disability letter, professional certification, separation notice, and other supporting documents, if applicable. Benefits: Comprehensive federal benefits package. Eligibility for benefits depends on appointment type and work schedule. Selected applicants may qualify for credit toward annual leave accrual based on job-related non-federal experience or active-duty uniformed military service, subject to approval. Federal employees may have access to health insurance, retirement benefits, paid leave, and other federal benefits. Application Deadline: June 30, 2026 at 11:59 p.m. ET Status: Job canceled This announcement for a Medical Administration Officer position at the Sheridan VA Health Care System closed on June 30, 2026, and USAJOBS lists the job as canceled.5c143e31-5e48-4549-b2d185386