Job Description
Job Description: Job Description Description: At Goodwin's Motor Group, we've proudly served Maine drivers for over 90 years, building a reputation for exceptional customer service and a commitment to excellence. We are currently seeking a Service Advisor to join our team at our brand-new Chevrolet facility in Brunswick, Maine. This modern, state-of-the-art dealership provides an outstanding environment for both employees and customers, reflecting our continued investment in the future of our business and our people. As part of our team, you'll enjoy working alongside experienced professionals in a positive, collaborative atmosphere with a loyal and growing customer base. We believe our employees are the foundation of our success, which is why we are committed to providing opportunities for professional growth, ongoing training, and long-term career development. If you're passionate about delivering exceptional customer experiences and are looking for a rewarding career with a respected, family-owned dealership group, we'd love to hear from you. What We Offer:$75,000 - $100,000 / year90% employer paid Health InsuranceDental and Vision InsurancePet InsuranceEmployer Paid Mental Health Services401(k) Retirement Plan with 3% contribution from CompanyUp to 4 weeks Paid Time OffPaid HolidaysShort-Term Fully Paid DisabilityEmployee Purchasing ProgramsCareer Advancement Opportunities SUMMARY To communicate vehicle maintenance and repair needs for our loyal customers in a professional and confident manner while ensuring that their needs and requests are met on every visit. ResponsibilitiesGreets customers promptlyObtains customer and vehicle informationClearly reports all vehicle symptoms as described by the customerDetermines and recommends needed maintenance base on age, mileage, and vehicle historyPrepares complete and accurate estimate of cost for labor and partsEstablishes follow-up timeMonitors the progress of each vehicle throughout the day, updating customers frequentlyVerifies that final invoice reconciles with work performed on the repair orderExplains all completed work and charges to customers QualificationsMinimum 1 year experience in a service advisory role is a plus but we will train the right personKnowledge of automobilesExcellent time management skillsPositive attitudeTeam oriented and self-motivatedProfessional, well-groomed personal appearanceHigh volume mentalityCSI focusedAccredited training in service advisor skills, customer satisfaction and quality control is a plusClean driving record and valid driver's licensexTime and Reynolds & Reynolds experience preferred Goodwin Motor Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local lawsRequirements: Compensation details: 00 Yearly Salary PI6139cc957c4a-0642