Job Description
Job Description: New Horizon Bank is building a different kind of financial institution - combining relationship-driven banking with the speed, creativity, and client experience expected from a modern financial services company.
The VP, Private Banking Relationship Manager is responsible for developing, growing, and deepening consumer and business relationships while delivering an exceptional client experience.
This role serves as a trusted banking partner for executives, entrepreneurs, professionals, business owners, and strategic relationships. The Private Banker is expected to generate measurable growth by identifying opportunities, solving problems, and connecting clients with the right financial solutions.
Success requires a combination of sales discipline, exceptional service, curiosity, and the ability to find solutions when the answer is not obvious.
Position Detail
s• Location: Norfolk/Virginia Beach - this is an in-office, client-facing role serving the Virginia Beach/Hampton Roads market
.• Classification: Full-time, officer-level (VP
)• Licensing: NMLS registration required (may be obtained upon hire
)
Key Responsibiliti
esRelationship Growth & Business Developme
nt• Develop new client relationships through proactive outreach, networking, referrals, and community involvemen
t.• Build relationships with centers of influence, including attorneys, accountants, real estate professionals, entrepreneurs, and business leader
s.• Represent New Horizon Bank at community and business event
s.• Maintain an active pipeline of prospects and relationship opportunitie
s.• Execute a disciplined calling strateg
y.• Identify opportunities to expand existing customer relationship
s.
Private Banking & Client Experie
nce• Serve as the relationship manager for assigned high-value clien
ts.• Support important relationships generated through executive leadership, commercial banking, and market developme
nt.• Deliver premier service with exceptional responsiveness and ownersh
ip.• Anticipate client needs and create solutio
ns.• Coordinate resources across the organization to provide a seamless client experien
ce.• Ensure clients feel known, valued, and support
ed.
Banking Solutions & Produc
tionResponsible for generating growth thro
ugh:• Opening consumer deposit relationsh
ips.• Opening commercial deposit relationsh
ips.• Growing deposit balan
ces.• Originating HELOC relationsh
ips.• Referring residential mortgage opportunit
ies.• Identifying and referring commercial lending opportunit
ies.• Referring treasury management opportunit
ies.• Referring trust and fiduciary opportunities to the Bank's Trust & Fiduciary t
eam.• Connecting clients with trust, wealth, insurance, and other strategic partn
ers.• Expanding relationships across multiple products and servi
ces.
Production Expecta
tionsPerformance will be measured thr
ough:• New deposit produc
tion.• Deposit portfolio gr
owth.• New consumer and business relations
hips.• HELOC produc
tion.• Mortgage refer
rals.• Commercial loan refer
rals.• Treasury management refer
rals.• Trust refer
rals.• Wealth refer
rals.• Sales activity and pipeline manage
ment.• Client retention and satisfac
tion.
Expected Beh
aviorsThe VP, Private Banking Relationship Manager
will:• Create opportunities rather than wait for
them.• Ask "why?" to uncover client
needs.• Challenge traditional banking experi
ences.• Deliver with ur
gency.• Follow through relentl
essly.• Take ownership of out
comes.• Make banking simple and enjo
yable.• Represent the New Horizon Bank brand in the m
arket.
Ideal Candidate
ProfileThe successful candidate will demon
strate:• Experience in private banking, branch leadership, consumer lending, mortgage banking, wealth management, financial services sales, or relationship mana
gement.• Proven ability achieving sales
goals.• Strong relationship-building
skills.• Ability to engage with executives, entrepreneurs, professionals, and business
owners.• Strong communication
skills.• Ability to recognize opportunities across banking pr
oducts.• Comfort operating in an entrepreneurial, fast-moving envir
onment.• Active NMLS registration required, or the ability to obtain NMLS registration upon hire, in accordance with the SAFE Act. Must be registered within 60 days of empl
oyment.
Personal At
tributes• Obsessed with customer
service.• Built on grit; driven by exc
ellence.• Curious problem
solver.• Entrepre
neurial.• Comp
etitive.• Goal-o
riented.• Positive
energy.• High ow
nership.• Comfortable pushing bou
ndaries.• Find
s a way.
Success L
ooks LikeThe VP, Private Banking Relationship Manager grows New Horizon Bank by creating loyal clients, expanding relationships, generating new business, and delivering an experience customers cannot get from a traditio
nal bank.
Ho
w to ApplyQualified candidates should submit a resume and a brief summary of their book of business or business development track record. New Horizon Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veter
an status.