Medical Receptionist

About AFC Urgent CareOur mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. Essential Duties and ResponsibilitiesPrepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documentsGreet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.Register patients, update patient records, and verify insurance accurately and timelyFollow company procedures related to workers' compensation and occupational medicine patientsDetermine, collect and process patient payments and address collection and billing issuesDischarge patients accurately and timely by collecting balances, providing patient documentation, and following discharge proceduresRespond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requestsBalance daily patient charges (cash, check, credit cards) against system reportsComplete closing procedures by preparing closing documentation and submitting required reportsPrepare, sign, and drop the deposit in the safe on a nightly basisComplete cash control procedures and secure financial assetsMaintain complete and accurate documentation.Maintain office suppliesObserve safety and security procedures; promote a safe and pleasant work environmentReport potentially unsafe conditions to managementRegular attendance to ensure efficient clinic operationsOther duties and responsibilities as assignedQualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basiccomputer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customerservice skills. Well-groomed appearance. Clear and articulate phone voice. Tactfulinterpersonal relationships.Physical Demands/Work EnvironmentOffice environment. Standing for extended periods of time. Sitting and keyboarding for extendedperiods of time. Reaching and stooping for files. High attention to detail and ability to focus.Potential exposure to potentially infectious material and chemicals. Moderate noise level.PI188a99e671fd-6178