Job Description
JOB DUTIES/RESPONSIBILITIES
The following are some of the key duties a Property Management Assistant typically performs:
-Assists in the access badge and parking management of the LAUSD Administrative Headquarters building by reviewing and verifying badge and parking requests; reviewing parking allocation assignments; and inputting key card requests in the parking and access system.
-Maintains and updates confidential occupant information records such as work location change and new vehicle information.
-Prepares reports related to access key card information, parking fees, and the subsidy program.
-Responds to calls from building occupants regarding various maintenance issues and requests and creates trouble call tickets.
-Collects, consolidates, and prepares invoices related to parking fees.
-Validates request forms from departments and issues validation stickers as needed.
-Surveys building parking lots and issues parking violation notifications to occupants.
-Assists in troubleshooting badge and parking issues.
-Checks and tests key cards and building key card readers in various floors and stairwells in the building and reports any necessary repairs.
MINIMUM REQUIREMENTS
Education: Graduation from high school or evidence of equivalent educational proficiency.
Experience: One year of commercial property management experience related to operations management, property maintenance, or tenant relations.
Special: A valid California driver license and the availability of private transportation, or the ability to utilize an alternative method of transportation.
Special Physical Requirements: Ability to stand, walk, and climb stairs.
SPECIAL NOTE: Travel to locations throughout the District is required.
DESIRABLE QUALIFICATIONS:
The ideal candidate for the Property Management Assistant position maintains positive occupant relations and delivers outstanding customer service. The ideal candidate is self-motivated, highly organized, professional and demonstrates excellent telephone etiquette. The ideal candidate is able to:
-Manage multiple priorities in a fast-paced work environment.
-Prioritize work and demonstrate a strong sense of urgency in response to occupants' needs in any of the District properties.
-Change priorities on short-notice.
-Anticipate needs and follow up.
-Exercise excellent time management skills and attention to detail.
-Exhibit strong writing and communication skills with a problem solving mindset.
-Prepare daily reports of all tasks at hand for clear communication and record keeping purposes.
-Track and manage work orders.
-Follow up to ensure occupants' concerns and services are resolved.