At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences.
The Manager, Technical Project Management (Commerce & Enterprise Architecture) leads a team of Project Managers who deliver sophisticated technology initiatives that power how Guests plan, book, and purchase-spanning room, ticket, and package sales. This role brings internal teams, external business partners, and vendors together to drive clarity, alignment, and momentum across multiple medium-to-large programs. Success in this position requires strong partnership with Product, Technology, and Design to deliver reliable outcomes across every major channel-including online, mobile, call center, and trade.
This is an on-site role based primarily in Orlando, Florida within Disney Experiences Technology, reporting to the Sr Manager, Project & Program Management.
What You'll Do:
Leadership
- Inspire and lead a team of Cast and third-party Project Managers, building a culture of trust, accountability, and continuous improvement.
- Coach and grow talent through feedback, development plans, and hands-on mentorship that elevates delivery excellence.
- Connect the dots across Product, Technology, Design, and business partners-creating clarity, alignment, and momentum.
- Champion disciplined forecasting, planning, and delivery practices that help teams do their best work and deliver meaningful outcomes.
Project Estimation
- Bring cross-functional partners together to shape scope, explore options, and create shared confidence in what it will take to deliver.
- Translate discovery into clear estimates-capturing assumptions, dependencies, and the true cost drivers behind the work.
- Frame estimates as choices and tradeoffs, helping leaders make timely, informed decisions that protect value.
- Set teams up for success by aligning expectations early and ensuring feasibility across capacity, timeline, and budget.
Project Planning
- Create integrated plans that turn strategy into action-timelines, milestones, dependencies, and a communication cadence that keeps everyone aligned.
- Build and manage financial forecasts that enable smart decisions on investment, resourcing, and tradeoffs across the portfolio.
- Partner with functional and technical leads to proactively sequence work, confirm capacity, and keep scope, schedule, and budget in harmony.
- Plan for the full journey, including security and compliance needs, so teams can deliver with confidence and quality.
Project Delivery
- Lead multiple medium-to-large initiatives end-to-end, delivering reliable outcomes that move the business forward and improve the Guest experience.
- Create visibility and confidence through strong governance-RAID management, change control, and crisp decision-making grounded in data.
- Communicate project "vital signs" with clarity and purpose, translating progress, risks, and financial outlook into actionable insights for leaders.
- Close the loop with excellence: lessons learned, operational handoff, and final financial reconciliation that strengthens the next delivery.
Required Qualifications & Skills:
- Minimum of 8 years of experience managing a team to successfully complete delivery of technology projects., minimum of 5 years leading resources and/or project teams with diverse skills
- Direct management and accountability for single project budgets of $10M to $50M
- Excellent organizational, communication (written and verbal) and time management skills with attention to detail.
- Experience leading multiple and simultaneous projects, with a focus on project finance and health assessment, and timeline consolidation.
- Advanced skills in project management tools and software, such as MS Planner, MS Project, MS Excel, Jira, SmartSheet, and MyPPM is required
Preferred Qualifications:
- Minimum of 3 years of Agile delivery experience
- PMP (Project Management Professional) certification is a plus
- Certified Scrum Master
Required Education:
- Bachelor's degree in relevant field of study and/or equivalent work experience
The hiring range for this position in Florida is $145,000-$175,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.