Job Description
Sales Coordinator - Chinese, Vietnamese, English Languages
Position: Sales Coordinator
Location: Ontario, CA
Department: Sales
Employment Type: Full-Time
Schedule: Monday Friday, 8:00 AM 5:00 PM (1-hour lunch break)
Pay: $17 $20 per hour
Benefits: Safety Rewards Program, CalSavers retirement plan
Position Summary
The Sales Coordinator is an essential member of the sales team, providing administrative, organizational, and communication support to help the department achieve its targets. This role contributes directly to customer satisfaction by ensuring accurate order processing, coordinating sales activities across departments, and delivering a high standard of customer service.
Key Responsibilities
Handle orders by phone, email, or mail; verify prices, discounts, and product numbers; resolve customer queries
Respond promptly and accurately to incoming emails
Ensure customer satisfaction by maintaining accuracy and timely order processing
Enter orders into the companys system and align with customers delivery requirements
Serve as the primary customer service contact for account or product inquiries
Coordinate with manufacturing and logistics teams to confirm delivery dates and quantities
Contact customers, schedule appointments, and relay information to sales staff
Make follow-up calls to confirm orders and delivery details
Maintain sales records for management reporting
Prepare reports on sales by representative, product line, and individual customers
Collaborate with the Sales team to assess progress and contribute to sales strategy
Generate prospect lists and follow up per standard procedures
Coordinate with other departments to resolve issues promptly
Perform other duties as assigned
Skills and Qualifications
Strong proficiency in Microsoft Excel, Word, and PowerPoint
QuickBooks experience preferred
Ability to thrive in a fast-paced environment
Excellent teamwork, development, and leadership skills
Strong customer service and communication abilities
Bilingual skills preferred: English/Chinese or English/Vietnamese
How to Apply
Please email your resume to (link removed)>In the subject line, write: PJF-SALESCOORD-LN (link removed)>This Sales Coordinator position is open now and applications will be reviewed immediately.