Job Description
Job Description:
HVAC Service Technician
Are you an experienced HVAC Service Technician who takes pride in your work, knows how to take care of customers, and is comfortable recommending solutions that improve their home comfort?
Are you looking for year-round work, uncapped earning potential, great benefits, and a company where you can build a long-term career?
Come see why technicians are building their careers with One Hour Heating & Air Conditioning-Service Minds.
We're looking for experienced residential HVAC Service Technicians who can diagnose problems, make quality repairs, communicate confidently with homeowners, and deliver an exceptional customer experience from start to finish.
This is a customer-facing service role. Our technicians don't just fix HVAC systems, they build trust, educate homeowners, present solutions, and help customers make informed decisions about repairs, upgrades, replacements, and improvements to their home comfort systems.Why Join One Hour Heating & Air Conditioning?Earn What Your Experience Is Worth
Uncapped earning potential - top technicians earn $100K+ annually
Uncapped commissions tied to performance and customer satisfaction
Full-time, year-round work
Consistent scheduling
401(k) with employer match
Your technical skills matter, but so does the experience you provide our customers. We reward technicians who combine quality workmanship, strong communication, customer service, and the ability to identify solutions that meet homeowners' needs.We Give You the Tools to Succeed
Company take-home vehicle
Fuel card
Company iPad
Industry-leading technical and customer service training
Ongoing sales and communication development
Professional development and advancement opportunities
Supportive team focused on safety, growth, and success
Benefits That Support You
HMO, PPO, and HDHP medical plan options
FREE Health Savings Account (HSA) option
Dental and Vision insurance
Life Insurance
Short-Term and Long-Term Disability
Paid Time Off (PTO) and paid holidays
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
24/7 telehealth services
Benefits eligibility beginning the first of the month after 30 days
Perks You Won't Find Everywhere
40% employee discount across all Service Minds brands
Champions Club - top performers earn an all-expenses-paid vacation for themselves and a guest
Career opportunities across One Hour Heating & Air Conditioning, Mister Sparky Electric, and Benjamin Franklin Plumbing
Multiple paths to grow into leadership, training, and other opportunities within the skilled trades
What You'll Do
As an HVAC Service Technician, you'll work directly with residential customers to keep their homes comfortable and their HVAC systems operating safely and efficiently.
You will:
Diagnose, troubleshoot, and repair residential HVAC systems
Perform maintenance, tune-ups, and system-related services
Provide customers with a professional, high-quality experience on every call
Build trust and long-term relationships with homeowners
Clearly explain system findings and help customers understand their options
Present repair, replacement, upgrade, and system improvement recommendations based on the customer's needs
Educate homeowners on available solutions so they can make informed decisions
Identify opportunities to improve home comfort, energy efficiency, indoor air quality, and overall system performance
Discuss repair versus replacement options when appropriate
Be comfortable with sales and confidently present solutions without relying on high-pressure tactics
Follow up on customer questions and ensure they understand the work being recommended
Complete accurate documentation using ServiceTitan
Follow company procedures and industry safety standards
Maintain clean and organized tools, equipment, vehicles, and work areas
Represent the One Hour brand with professionalism, honesty, and integrity
What We're Looking For
You may be a great fit if you have:
Proven residential HVAC service and repair experience
Strong HVAC diagnostic and troubleshooting skills
Excellent customer service skills with the ability to build trust and relationships with homeowners
Strong communication skills and the ability to clearly explain system issues, solutions, and recommendations
Comfort with sales, presenting service options, and recommending repairs, upgrades, and system improvements based on the customer's needs
Ability to educate customers on HVAC solutions without using high-pressure sales tactics
Confidence discussing repair versus replacement options when appropriate
Ability to identify additional opportunities that improve comfort, efficiency, indoor air quality, and system performance
A customer-first mindset with a focus on delivering an exceptional experience from start to finish
Strong knowledge of residential HVAC systems and industry best practices
Ability to read wiring diagrams, manuals, blueprints, and schematics
Strong problem-solving and decision-making skills
Commitment to quality workmanship, professionalism, and integrity
Ability to work effectively in a fast-paced, performance-driven environment
Motivation to continuously learn, improve, and grow within the trade
Valid driver's license with a clean driving record
Ability to successfully complete required background and drug screening
What Success Looks Like Here
Our most successful HVAC Service Technicians are more than technically skilled. They know how to walk into a customer's home, listen to their concerns, diagnose the problem, communicate clearly, build trust, and confidently recommend the right solution.
They take ownership of the customer experience. They don't simply complete the minimum repair and move on-they look at the entire system, identify potential concerns and opportunities, educate the homeowner, and make sure the customer understands their options.
If you're technically strong, motivated, great with customers, comfortable with sales, and always looking for ways to improve, this is the kind of environment where you can succeed.Build More Than a Job. Build a Career.
At One Hour Heating & Air Conditioning, we believe great technicians should have the opportunity to earn more, learn more, and grow.
As part of Service Minds, you'll have access to ongoing technical, customer service, and professional development training along with career opportunities across multiple skilled trades and locations.
Many career paths can start in the truck and lead to opportunities in leadership, training, operations, and beyond.
If you're an experienced HVAC Service Technician who takes pride in your work, delivers exceptional customer service, is comfortable recommending solutions, and wants an opportunity where your performance is recognized and rewarded, we want to hear from you.
Apply today and take the next step in your HVAC career.Equal Employment Opportunity
One Hour Heating & Air Conditioning is an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees.
We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. All qualified applicants will receive equal consideration for employment in a safe, supportive, and respectful workplace.Disclaimer
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to accurately reflect the current job, management reserves the right to revise the job or require that other or different tasks be performed as assigned.
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