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Customer Service Representative - $18

Holbrook Heating Inc
Jamesville, New York Call Centre / CustomerService Posted Aug 16, 2026
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Job Description

Description:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative


Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $20 and follows regular business hours, from 8:00 AM to 4:30 PM. The candidate must work on-site at our central office.


  • Customer Service Representative:
    • Respond to inbound calls and emails, handling customer inquiries and concerns professionally.
    • Troubleshoot customer issues and provide efficient resolutions.
    • Build rapport with customers, fostering long-term relationships.
    • Assist with administrative tasks to maintain efficient operations.
Requirements:

You're a great fit if you:


Must be willing to work in office during scheduled hours.

  • Possess excellent communication and interpersonal skills.
  • Thrive in a collaborative and fast-paced work environment.
  • Enjoy problem-solving and exceeding customer expectations.
  • Are a detail-oriented individual with strong organizational skills.
  • Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

  • Experience in sales, customer service, or a related field.
  • Working knowledge of HVAC equipment and services (a plus, but not required).


Compensation details: 18-20 Hourly Wage



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