Job Description
Job Description: Job Description Description: Utica First Insurance Company is currently seeking a Commercial Lines Underwriting Quality Specialist to join our team. This opportunity is available due to the upcoming retirement of a valued team member. The position offers a unique opportunity to build upon a well-established foundation while contributing to the continued success of our organization. Job Summary The Commercial Lines Underwriting Quality Specialist is responsible for ensuring underwriting accuracy, consistency, and adherence to company guidelines through comprehensive quality reviews. This role performs detailed underwriting file reviews, identifies trends and improvement opportunities, and supports underwriting excellence through clear feedback and documentation. The position serves as a subject matter expert on underwriting standards and quality expectations, without formal management responsibility. Reports To: Vice President of Underwriting Duties/ResponsibilitiesCommercial Lines Underwriting Quality ReviewConduct routine and ad hoc reviews of underwriting files to ensure compliance with underwriting guidelines, risk appetite, regulatory requirements, and internal standardsEvaluate underwriting decisions for accuracy, completeness, documentation quality, and guideline adherenceDocument review findings clearly and objectively, identifying strengths, deficiencies, and recurring trendsProvide clear, actionable feedback to underwriters to support consistency and quality improvementsTrack, analyze, and report quality metrics and trends to support risk and performance oversightSupport internal audits, quality assurance initiatives, and regulatory or compliance reviews as neededStandards, Documentation & ImprovementServe as a subject-matter resource for underwriting guidelines, standards, and best practicesIdentify opportunities for guideline clarification, process enhancements, or control improvementsPartner with underwriting leadership, compliance, and operations teams to address quality gaps and risk trendsAssist with development, revision, and maintenance of underwriting standards, procedures, and reference documentationEnsure underwriting quality practices align with business goals and regulatory expectationsPerform other duties as requested.Requirements: Skills/AbilitiesExperience in quality assurance, audit, or compliance-focused underwriting roleProfessional designations such as CPCU, AU, or similar (or progress toward)Experience with underwriting systems, QA platforms, or reporting toolsFamiliarity with quality metrics, trend analysis, and continuous improvement efforts Core CompetenciesSound Commercial Lines Underwriting judgmentAttention to detail and accuracyStrong written and verbal communication skillsCollaboration and influence without authorityOrganization and time-management skillsIntegrity and objectivity in quality assessments Work ConditionsOffice-based and/or hybrid depending on business needsMay involve review of time-sensitive or high-volume underwriting activity Education and ExperienceBachelor's degree or equivalent work experience5 - 7 years Commercial Lines Underwriting experience in the applicable line(s) of businessStrong knowledge of underwriting guidelines, risk assessment, and regulatory requirementsExperience conducting underwriting file reviews, audits, or quality assessmentsStrong analytical skills with exceptional attention to detailAbility to provide clear, professional, and objective feedback Physical Requirements This position requires the ability to sit for extended periods while working at a computer, both in a home and office environment. The role involves frequent use of a headset, keyboard, mouse, and other standard office equipment. Occasional movement within the office may be required, such as walking to meetings or accessing shared equipment. Pay Range The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Utica First's total compensation package for employees. Compensation details: 00 Yearly Salary PIde2a5-