Parts /Service Coordinator - Industrial Supply, Equipment & RepairShop / Office- Altoona, PA The Coordinator position can be part- or full-time hours depending on the candidates related experience
Our Client, an industrial cleaning supply, equipment, and repair company, is seeking an organized, customer focused, hands-on Parts and Service Coordinator to join their team.
The Parts and Service Coordinator would be responsible for placing orders, receiving parts from purchase orders, pulling parts for service technicians, monitoring inventory, and electronically document service orders.
The qualified candidate will have daily operational computer experience.
For this role to be full-time opportunity the qualified candidate must be able to multi-task between administrative and warehouse duties. Mechanically inclined would be an asset to the team to assist with small equipment repair in the service area as needed.
Qualifications:
Previous administrative experience working directly with service scheduling, customer relations, inventory control, and ordering parts and supplies for a service department is highly preferred
Experience with receiving, stocking, and verifying of parts, tools, and equipment
Sound knowledge and understanding of inventory monitoring principles
Computer proficient with Microsoft Word & Excel, email, and inventory tracking systems
Mechanically inclined / technical experience with basic plumbing and electrical skills is a plus
Customer focused with the ability to build partnerships and relationships with service providers and clients
Clear and professional verbal and written communication skills
Ability to push, pull and lift/carry up to 50 pounds unassisted
Valid Drivers license with clean Motor Vehicle Record per companys insurance standards
Pre-employment Criminal Background Check and Drug Test is required
Responsibilities:
Accountable for inventory control, ordering, pulling, receiving, and stocking parts in the warehouse
Coordinate and schedule service calls with the companys technicians/sales representatives/customers; Scheduling may be two weeks out and updated daily if emergency calls come in
Call customer with repair quote and upon completion of machine to schedule pickup or delivery
Receive parts from UPS/FedEx, or other vendors throughout the day. Tag and place on shelf for stock or on tech service shelves. Order non-stock items and ensure inventory of frequently used parts
Enter and edit service diagnosis and repair orders in computer system.
Receive and pull parts ensure quality control
Organize the tool crip and track inventory accurately
Follow-up with clients before and after service / delivery
Oversee the shipment and replacement procedures
Schedule and Benefit Overview: Hourly wage based on experience
Typically schedule 7:00am -3:00 pm / 4:00pm may vary
This position may be part- or full-time depending on the candidates related experience
Benefits listed below are only for full-time employees:
Individual Medical coverage eligible upon 90 days of service
Vacation and Personal Days earned and Paid Holidays
401k Plan with Company match after 1 year of service
Company paid Life and Disability Insurance
Please email your current rsum to apply!
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