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Tech Support Engineer

Blake Smith Staffing, LLC
New York, New York Call Centre / CustomerService Posted Aug 25, 2026
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Job Description

Global Investment Firm TechnologyDriven Environment


A highly regarded global investment firm is seeking a Tech Support Engineer to join a missioncritical technology team supporting endpoint and collaboration platforms used across the organization.


This role offers handson exposure to enterprise systems in a fastpaced, highstandards environment, with ownership of issues from intake through resolution and opportunities to contribute to ongoing infrastructure modernization and automation.


What Youll Do

  • Own and resolve enduser technical issues, including rootcause analysis

  • Support endpoint, collaboration, and productivity technologies

  • Partner with senior engineers and vendors on complex issues

  • Deploy and support enterprise applications with direct business impact

  • Contribute to system stability, security, and continuous improvement


What Were Looking For

  • Strong technical foundation (degree or equivalent experience)

  • Experience with automation/scripting (PowerShell, Python, etc.)

  • Working knowledge of enterprise systems (AD, DNS, networking)

  • Handson experience with two or more: Windows, macOS, M365, Intune, Exchange Online, Azure, SCCM, mobile devices

  • High standards, strong ownership mindset, and excellent judgment

  • Background in financial services or similarly highreliability environments preferred


Why This Role

  • Highimpact work supporting core business operations

  • Exposure to complex, enterprisescale systems

  • Autonomous role with strong technical mentorship

  • Environment that values quality, security, and thoughtful engineering