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Customer Service/Sales Representative

Koi Inc
Chicago, Illinois Call Centre / CustomerService Posted Aug 27, 2026
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Job Description

Pay: From $40,000.00 - $60,000.00 annually
Job description:
Koi Inc. is anticipating enormous growth and expansion in 2026 and are hiring 5 Sales and Customer Service Representatives at our Chicago location. The customer services and sales representative will play a huge part in helping us scale our operations and grow organically.
In this role, the Sales and Customer Service Representative will help educate customers on the best services for their needs, while implementing sales and communication strategies. Through trained customer service and sales techniques, our customer service team has acquired an unprecedented amount of new customers while supporting them through the acquisition process.
RESPONSIBILITIES:
Prospect, qualify and follow up on new clients and sales leads- NO COLD CALLING!
Develop a comprehensive knowledge of our client and their services
Offer consultative advice aligned with the needs of the customers
Develop strong, ongoing relationships customers
Collaborate with other team members to optimize the sales effort
Travel on site to develop meaningful relationships with customers to encourage trust and loyalty in person

DESIRED SKILLS FOR A SALES AND CUSTOMER SERVICE REP:
Excellent people skills
Preference for in-person interactions
Time management skills with the ability to prioritize
Adaptability for fast-paced situations
Extreme Ownership- be hungry for success, be passionate and must take initiative
Authentic Connection- bring fun and optimism to everything you do
Teamwork and interpersonal skills
Strong organizational skills and attention to detail

WHATS IN IT FOR YOU?
Full Paid Training
Full Time Hours
Travel throughout the beautiful Chicago region
Opportunities for rapid advancement
Weekly and monthly bonuses

WHAT WE NEED FROM YOU:
Experience in sales, sports, the restaurant industry, retail, or customer service is preferred.
If you can meet these requirements as described above, we would be happy to have you as part of our team!
Work Location: In person
Benefits:
On-the-job training
Referral program

Job Type: Full-time