Extra Route Sales Representative

Job Title: Extra Route Sales Representative (RSR) - Warehouse & Relief Driver

Position Type: Full-Time (Non-Exempt) Approx. 40 hrs/week (Overtime & schedule flexibility required)

Shift: Early Evenings (Warehouse) / Variable Days (Route Relief)

Position Overview

The Extra Route Sales Representative plays a vital dual role in our supply chain and delivery operations. In the early evenings, you will serve as an essential part of our warehouse team, handling the physical loading and unloading of tractor-trailers and maintaining a clean, safe facility. As an "Extra" RSR, you will also train to master our linen service routes, serving as a dependable relief driver to step in and manage route operations, customer relationships, and deliveries whenever and wherever needed.

Key Responsibilities

Warehouse & Freight Operations (Primary)

• Unload incoming tractor-trailers and load outgoing delivery trucks efficiently in the early evening hours.
• Stage, organize, and inspect linen products, uniforms, and facility supplies for daily route departures.
• Perform general custodial and housekeeping duties to ensure a clean, organized, and safe warehouse environment.
• Operate material handling equipment safely (forklift operation utilized where applicable).

Route Service & Sales Relief (Secondary)

• Learn and master the operational details of multiple linen delivery routes across the service territory.
• Fill in for regular Route Sales Representatives during PTO, call-outs, peak periods, or special assignments.
• Transport linen supplies and commercial products safely to customer locations, adhering to assigned schedules.
• Deliver exceptional customer service, addressing client inquiries and maintaining strong professional relationships.
• Accurately manage route paperwork, inventory counts, and daily vehicle check-in/check-out procedures.

Qualifications & Requirements

• DOT Certification: Must successfully pass a Department of Transportation (DOT) physical exam and standard pre-employment drug screening.
• Physical Capability: Ability to handle consistent physical labor, including heavy lifting, pushing, pulling, and loading/unloading bulk linen carts in a warehouse setting.
• Customer Service: Strong communication and interpersonal skills. Prior customer-facing experience is a plus.
• Equipment Experience: Forklift experience is preferred, but not required (on-the-job training provided).
• Adaptability: Flexibility to handle changing weekly schedules, operational needs, and mandatory overtime.

Work Hours & Schedule

Weekly hours are typically targeted at 40 hours per week, but hours are not guaranteed and are subject to change based on route coverage needs, delivery volume, and operational demands. Overtime may be required.