Job Description
Job Description: Cahoots is looking for a Community Coordinator to join our team! We are a coworking space, event venue, health club, and coffee shop located in downtown Ann Arbor. Our membership base is made up of a wide variety of startups, small businesses, entrepreneurs, creatives, and remote professionals looking for an inspiring place to work and meet new people.
We're looking for a passionate self-starter who wants to help build the coworking business and amplify what makes Cahoots special. This person is reliable with a "no issue is beneath me" team mindset - someone who is warm, energetic, creative, detail-oriented, genuinely enjoys people, and wants to help make Cahoots a place where everyone feels welcome, supported, and connected.
Purpose: Own the day-to-day coworking experience and help turn great member hospitality into membership revenue, retention, and community.
Tasks
Open and prepare the coworking space each morning, including room resets, dishwashers, laundry, tidying common areas, and general facility readiness
Staff the front desk and serve as a welcoming first point of contact for members and guests
Schedule and lead tours for prospective coworking members and follow up with leads in the CRM
Manage the coworking sales process from tour through contract, invoicing, onboarding, and welcoming new members to the space
Support members with account questions, billing/help desk needs, plan changes, and general questions
Communicate with members through Slack, email, Nexudus, and other channels and help resolve member needs
Support member engagement and programming by helping members feel connected, supported, and informed while strengthening the overall coworking experience.
Manage day passes, visitor check-ins, mail/packages, and other front desk needs
Maintain conference rooms, phone rooms, kitchens, bathrooms, locker rooms, printer stations, and other shared spaces
Monitor and restock building and office supplies; place orders as needed
Support basic troubleshooting of shared building equipment, including printers, monitors, Apple TV 4Ks, and other common-use technology
Support with the monthly newsletter and help keep coworking-focused social content active and consistent via Instagram and LinkedIn
Support the cafe team with occasional catering delivery or other basic day-to-day needs when appropriate
Who You Are
Proactive, resourceful, and comfortable taking ownership and initiative
Friendly, authentic, creative, confident, and genuinely enjoys interacting with people
Adaptable and calm when handling fast-paced situations and changing priorities
Highly organized with strong attention to detail and follow-through
Takes pride in keeping a physical space clean, welcoming, and in-rhythm
Comfortable owning "the morning shift" and maintaining a consistent front-of-house presence
Professional Skills & Experience
Hospitality, customer service, community, operations, or sales experience is a plus
Comfortable balancing member support, sales, and administrative work
Comfortable learning and utilizing tools such as CRM software, Nexudus, Slack, Asana, Canva, Instagram, and Google Workspace
Strong written and personable verbal communication
Ability to prioritize tasks and follow through independently
Comfortable navigating the 24K sq. ft. building throughout the day and able to lift and move items up to 25 lbs. as needed
Compensation & Benefits
Employment Type: Part-time, hourly/non-exempt
20-25 hours/week
$18-$23/hour
Monday-Friday, 8am-1pm - this is a consistent weekday position; reliability during scheduled hours is important
401(k) match through Guideline's Safe Harbor plan, based on plan eligibility requirements
Access to 24/7 private health club and coworking space
Cafe and event venue discount
Parking pass included
Not included: health, dental, or vision insurance; paid time off. Time away from work is encouraged with advance notice and scheduling coordination.
Performance Incentive: Eligible for a $500 monthly bonus when Cahoots member revenue reaches $60K+, based on our monthly Scorecard review.
Cross-training: We are currently hiring for two roles - Community Coordinator and Events Coordinator. Both roles will be cross-trained on the fundamentals of Cahoots operations, including tours, contracts, onboarding, CRM, Nexudus, front desk, AV, and facility operations, giving the team greater depth and flexibility across the building, with daily support from the Executive Director.
How to Apply
Interested? Apply through LinkedIn or send your resume and a super brief note telling us why Cahoots feels like a good fit to . Tell us which role you're applying for - or feel free to apply for both if you're interested in both. Bonus points if you include your favorite movie quote.
Equal Opportunity Employer: Cahoots is an equal opportunity employer. We value a diverse team and consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other protected status.