Job Description
Job Description: About the Role
We are seeking an energetic, detail-oriented professional to join our Keller Williams team as our Real Estate Agent Services & Operations Coordinator (internally known as our Director of First Impressions & Agent Services Coordinator). As the face and operational engine of our Plainville Market Center, you will create a welcoming environment for guests while empowering our real estate agents with the onboarding, technology training, and scheduling support they need to succeed.
Key Responsibilities
Front Desk & Administrative Support: Warmly greet clients and visitors, manage phone inquiries, process daily mail, and keep office supplies stocked and organized.
Agent Onboarding & Tech Training: Lead new agents through a seamless onboarding process and train agents on Keller Williams technology platforms (including KW Command).
Calendar & Event Coordination: Plan, manage, and promote the Market Center training calendar, workshops, and team meetings.
Social Media Management: Create and post engaging content across social media channels to highlight office events, training programs, and agent achievements.
Qualifications
Warm, professional demeanor with outstanding communication skills.
High comfort level with technology and an ability to teach tech tools to others.
Strong organizational skills and the ability to manage multiple priorities at the front desk.
Experience in administrative roles, customer service, or real estate (familiarity with Keller Williams systems is a plus).
Benefits
Paid Time Off (PTO)
Paid Holidays
Professional development and leadership growth opportunities within the Keller Williams network
Pay: $45,000 annually
Benefits:
Paid time off
Work Location: In person