Job Description
Job Description
We are seeking reliable and motivated Field Technicians to perform residential coax and fiber installation, activation, troubleshooting, and service work.
Technicians will travel to customer locations and complete assigned work orders while maintaining high standards for safety, workmanship, and customer service.
Candidates with previous cable, coax, fiber, telecommunications, or field installation experience are preferred. Entry-level candidates who are mechanically inclined and willing to learn may also be considered.
Responsibilities
Install, activate, repair, and troubleshoot residential coax and fiber services
Run and route coaxial and fiber-optic cable from the service connection to customer premises
Install and replace cable lines, connectors, splitters, outlets, modems, routers, and related equipment
Perform basic fiber installation and connection work according to project requirements
Test signal levels and connectivity to ensure services are operating correctly
Diagnose and resolve internet, cable, and connectivity issues
Complete assigned work orders accurately and on time
Use ladders and hand/power tools safely
Work indoors and outdoors in varying weather conditions
Maintain professional communication with customers
Follow company, client, and project safety procedures
Maintain tools, equipment, and work vehicle in good working condition
Requirements
Valid drivers license
Social Security Number and legal authorization to work in the United States
Reliable minivan, pickup truck, or SUV suitable for field work
Ability to safely use and carry ladders
Comfortable working outdoors, at heights, and around residential properties
Ability to use basic hand and power tools
Smartphone with reliable mobile service
Good communication and customer-service skills
Ability to work independently and manage assigned jobs efficiently
Must be able to pass required background screening and/or drug screening, where applicable
Previous coax, fiber, cable, telecom, Xfinity, AT&T, or similar field experience is a plus