Job Description
:Analyze product usage data, customer feedback, and competitive software solutions to identify technical feature gaps and system improvements and to inform the enterprise product roadmap. :Partner with software engineering, product development, design, operations, and management teams to drive joint planning, execution and success within the allotted timeline and budget :Manage the entire product development lifecycle, from concept to launch and post-launch iteration, identify areas for optimization, and drive continuous improvement. :Assist with the development of new features and products, accounting for potential impact on key business and product metrics :Develop a comprehensive understanding of customer workflows, challenges, and goals through structured user research, including interviews, surveys, data analysis, and feedback channels :Translate customer insights and business requirements into clear, concise, and actionable product requirements (PRDs, user stories, acceptance criteria) for engineering teams :Collaborate closely with User Experience (UX)/User Interface (UI) designers to ensure an intuitive, elegant, and highly performant user experience that drives engagement and satisfaction :Act as the subject matter expert and primary point of contact for product area, answering questions and providing clarity to development teams :Communicate product plans, progress, outcomes, and project statusincluding risksto all levels of the organization, from executive leadership to individual contributors, as well as to customers and other key stakeholders :Deliver technical support and guidance to customers on product functionality, configuration, and usage, ensuring a high level of service quality and user satisfaction :Work with management and marketing teams to ensure that products and services meet customers current and future needs :Manage and prioritize the product backlog, conduct sprint planning, and participate in daily stand-ups, ensuring alignment with overall product goals MINIMUM REQUIREMENTS: Master's Degree in Computer Science, Computer Engineering, Information Systems or a closely related technical field.