Job Description
Job Description:
General information
Job Posting Title
Customer Service Representative -Healthcare
Date
Wednesday, July 22, 2026
City
Chester
State
VA
Country
United States
Working time
Full-time
Description & Requirements
Customer Service Representative - Healthcare
Location: On-site in Chester, VA
Hourly Base Pay: $15.82/hr. plus up to $3,280 potential bonus opportunities for eligible new hires.
Schedule: Flexible Limited-Service Full-Time schedules available
Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m.
Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!
Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
We provide a competitive package designed to support your success both inside and outside work:
Work/Life Balance Support: Flexible schedules that meet your lifestyle!
Competitive Compensation:
$15.82/hr. + 10% shift differential for evening shifts
Potential bonus opportunities up to $3,280 are available for eligible new hires based on role, location, hire date, attendance, hours worked, and continued employment through the required retention period.
Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience