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Lead Installer (Bathroom Remodeling)

Re-Bath
Spokane, Washington Call Centre / CustomerService Posted Sep 07, 2026
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Job Description

Job DescriptionJob DescriptionDescription:

Re-Bath is hiring!


Re-Bath is a fast-growing bathroom remodeling company. We need an Installer with excellent communication skills, experience, attention to detail, and savvy to handle bathroom remodeling tasks including carpentry, customer service, jobsite management, among others.


To thrive in this role, you'll need to be able to work in a jobsite setting, be self-motivated with a high urgency to help others, communicate well, and be highly organized. We are looking for an individual who isn't afraid to work really hard with minimal direction and to take initiative to improve processes. Remodeling or construction trades experience is required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

KEY RESPONSIBILITIES AND TASKS (Essential Functions)

Be a responsible and friendly point of contact for customers

Become an expert and train others on our products and installation techniques

Troubleshoot and communicate any changes to labor or materials needs

Maintain and operate company tools and vehicles in a safe manner

Keep jobsites and materials clean, safe, and damage-free

Complete all required documentation completely and accurately

Ensure customer satisfaction and generate positive reviews


Must Have

Reliable transportation to get to and from the office

Cell phone with data plan

Ability to pass a DOT medical exam

Ability to work independently and within a team

Excellent communication skills

High attention to detail

Excellent customer service skills

Organizational skills

Ability to problem solve

Ambition and be self-motivated

Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service

The desire to make a real difference in a small company and to have some fun along the way


ADDITIONAL DUTIES AND RESPONSIBILITIES

Improve customer service, perception, and satisfaction

Participate in periodic training events

Help with warehouse work and display set-up & maintenance

Review upcoming jobs and provide feedback to Project Manager

Ensure compliance with Home Depot/Lowe's/State/County/City regulations


MINIMUM EXPERIENCE AND EDUCATION

Basic knowledge of how a jobsite runs

Solid experience delivering customer service

4 years remodeling or construction trades experience

High School Diploma or GED


PREFERRED EXPERIENCE AND EDUCATION

4 years remodeling or construction trades experience

Experience training apprentices

Experience coordinating with multiple trades on a jobsite

Basic computer knowledge and typing ability


WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

  • Sitting 10%
  • Standing/walking 90%
  • Moderate noise levels from jobsite equipment.
  • Minimum lifting requirements of 100 pounds
  • Frequent client and jobsite personnel interaction; heavily dependent on excellent customer interaction.
  • Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.

PERFORMANCE STANDARDS (SUCCESS FACTORS):

Adhere to company core values

o Team Effort

o Customer Centric

o Be Accountable

o Growth Mindset

o Have Fun in the Process

Minimum Performance Requirements

Attend all scheduled activities unless sick or on vacation

95% projects 100% complete within scheduled timeframe


Pay Scale

Wage & Bonus Range: Depending on experience and individual & company performance.

Requirements: