Job Description
Elk Mountain Ski Resort Hiring Immediately
Elk Mountain Ski Resort is seeking a dependable, detail-oriented Office Assistant to join our administrative team. This position serves as a key support role within the office and works closely with the Office Manager on a wide variety of daily operations.
If you are organized, enjoy helping people, can manage multiple tasks at once, and are eager to learn new skills and systems, we would love to hear from you.
Schedule & Availability
In-Season (Winter Operations)
Hours typically range from 8:00 AM to 4:00 PM
Evening shifts may be required Thursday through Saturday
Weekend and holiday availability is mandatory
Reliability is an essential requirement of this position
Please note: Elk Mountain operates differently than most businesses. Snowstorms and winter weather often create our highest customer volume days. Employees are expected to make every reasonable effort to report to work during snow events and adverse weather conditions. Dependable attendance during winter weather is a critical requirement of this position.
Off-Season
Flexible scheduling available
Typical hours are 9:00 AM to 3:00 PM, Monday through Friday
Responsibilities
Answer and direct incoming phone calls
Assist customers with inquiries and problem resolution
Route customers to the appropriate department when needed
Process customer and school group reservations and transactions
Support daily office operations and administrative functions
Maintain accurate records and documentation
Assist with a variety of projects and special assignments
Learn and utilize new software applications and office systems
Provide administrative support to the Office Manager and management team
Serve as a key member of the administrative team and a reliable "right arm" to the Office Manager
Qualifications
Strong customer service and communication skills
Proficiency in Microsoft Excel and Adobe Acrobat
Ability to multitask in a fast-paced environment
Excellent organizational skills and attention to detail
Ability to handle numerous transactions accurately throughout the day
Strong problem-solving skills and willingness to learn
Exceptional attendance and dependability
Ability and willingness to learn new applications, software, and skill sets
Understanding that winter weather is a critical part of our business and that reliability during snow events is a job requirement
Ability to work independently and as part of a team
Employee Benefits
FREE skiing for all employees
FREE ski rentals
FREE lessons
Employee discounts in the cafeteria
Employee discounts in the ski shop
Flexible off-season scheduling
Why Join Elk Mountain?
At Elk Mountain, you'll be part of a team that takes pride in providing exceptional experiences for our guests. This position offers the opportunity to learn new skills, work in a dynamic environment, and play an important role in the daily operations of one of Pennsylvania's premier ski resorts.
If you're looking for more than just an office job and take pride in being dependable, organized, and ready to help wherever needed, we'd love to meet you.
Apply today. Immediate hiring available.