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Call center Rep

Global Channel Management, Inc
Silver Spring, Maryland Call Centre / CustomerService Posted Sep 11, 2026
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Job Description

Call center Rep needs 2+ years experience
REQUIRES:
Call center
Customer service
Inbound/outbound calls
High school diploma
Data entry

DUTIES:
Answers phones
Takes new orders
Takes redo
Answers Technical Questions
Price Quotes
Researching frame mix ups
Searching for Lost frame
Tracking lost shipments Consolidated and UPS
Handling inbound and outbound calls and/or emails, use of technology systems, troubleshooting problem jobs,
report generation, following through on customer inquiries