Systems Engineer Level 3--Beaumont, TX

We're now looking for a skilled and customer-focused Network Engineer Level 3 to join the team of a reputable Business Technology Company, and ensure our clients' printing environments run smoothly and efficiently.

PLEASE READ FULL DESCRIPTION BEFORE APPLYING

Texas and Louisiana residents ONLY - NO OTHER STATE/COUNTRY will be considered.

Applications must contain a current and detailed resume

APPLICANTS MUST INCLUDE THEIR CURRENT CITY/STATE OF RESIDENCE ON APPLICATION

JOB RESPONSIBILITIES:

Designing and implementing a network infrastructure based on organizational requirements

Installing and configuring network hardware, such as router, switches, and firewalls.

Monitoring network performance, system availability, and reliability

Troubleshooting and resolving network issues, including hardware and software problems.

Collaborating with other IT professionals to develop and implement network security measures.

Conducting regular network maintenance, including updating software and hardware.

Documenting network configurations, processes, and procedures.

Providing network engineering support and training to other team members.

• Understand the stack of products that make up our stack of Managed Services products
• Take Control/AV Defender/N-central
• RSM/EDR/Datto/Axcient/Connectwise/Microsoft 365/Passportal
• Company's specific software ECL and Connectwise
• Handle issues with customers that both Level 1 and 2 need to escalate
• New discovery of net new client opportunities. Rapid Fire tool

What we would like you to know:

Remote logins

Ability to work on multiple priorities and/or projects simultaneously

Pre-programming data gathering

Intermediate knowledge of routers, layer 2/3 switches, and other networking devices

Advanced knowledge of both Microsoft server and desktop operating systems

Experience with Apple and Linux operating systems

Intermediate knowledge of creating and troubleshooting wireless networks

Experience in Microsoft 365 and Microsoft Azure administration

Ability to build positive and collaborative relationships

Working directly with customers and our technical staff to provide high-end solutions

What you need to have:

2+ years' experience in computer network management and technical support is required

Experience in managing end client networks

A+ certification is preferred

NET + certification is preferred

MCP (Microsoft Certified Professional) is preferred

Network Engineer Additional Skills Preferred

• Knowledge of Microsoft Applications and how to implement & migrate from other platforms
• Knowledge of Microsoft Active Directory both premise and cloud based
• Knowledge of Fortinet specific network infrastructure devices (Firewalls, Switches, etc.)
• Knowledge of Telephone/VOIP technology
• Knowledge of IOS devises

Benefits

48 cents per mile to be reimbursed for travel and $50 a month cell phone allowance.

401K after 1 yr and health insurance contribution.

Applicants must include a Detailed Resume and 3 Professional References, along with the application.

Applicants must complete Criteria Corp Assessments immediately after phone interview, in order to be considered.

Professional References must be submitted immediately following phone interview.

Applicants must submit to and pass a drug screen and background check, prior to hire in.

Applicants MUST be a CURRENT Texas or Louisiana resident at time of application and hire in.

Applicants must have a valid Driver's License and Social Security Card.