Network Administrator I

Providing remote technical support for employees, the fully remote Network Administrator I will manage computer systems, software, and peripherals while ensuring effective communication and troubleshooting across a nationwide organization. Key responsibilities: Deliver remote support for computers, software, and peripherals to maintain operational efficiency Diagnose and resolve hardware and software issues while assisting employees through remote support sessions Manage onboarding and offboarding processes, including maintaining documentation and support procedures Required qualifications: 3+ years of experience installing, configuring, and administering desktops on the Windows platform Experience managing Microsoft O365 and Google Workspace tenants Ability to develop and maintain internal documentation and diagrams Strong customer service skills with experience interfacing with clients Flexibility to be available outside regular work hours for on-call rotation