Director, AI Enablement

CoinDesk is the most trusted media, events, indices and data company for the global crypto economy. Since 2013, CoinDesk Media has led the story of the future of money and investing, illuminating the transformation in society and culture that comes with it. Our award‑winning team of journalists delivers news and unparalleled insights that bring transparency, comprehension and context.

In November 2023, CoinDesk was acquired by the Bullish group, owner of Bullish, a regulated digital assets exchange. CoinDesk operates as an independent subsidiary with an editorial committee to protect journalistic independence. This role reports to the Chief Technology Officer.

The Role

As Director of AI Enablement, you will define the AI strategy for our business teams and be directly accountable for its execution. You will build and lead the AI Enablement function from the ground up—starting as the first hire, then recruiting the team needed to scale what works. You will partner closely with engineering, who have their own AI tooling and infrastructure, while owning the strategy and delivery for business team enablement.

What You’ll Do

• Own how AI fits into the day‑to‑day operations of every business team across the group: systematically finding where AI creates the most value, proactively mapping opportunities across business units, prioritising ruthlessly, and maintaining a pipeline of high‑impact use cases.
• Build and ship AI solutions—from simple copilots to workflow automation to agent‑driven orchestration, matching the right approach to the right problem.
• Enable teams to self‑serve—creating the model, tools, and training that let business teams adopt and iterate on AI independently.
• Build, configure, and deploy AI workflows and tools directly, setting the standard for quality and speed.
• Drive a structured program that moves fast—prototype, validate, ship what works, kill what doesn’t.
• Create a self‑enablement model that equips business teams to adopt AI tools independently.
• Recruit product managers, engineers, and process specialists as the work demands.
• Set clear KPIs for adoption, efficiency, and ROI; track them rigorously and course‑correct when results fall short.
• Report to the CTO, COO, and executive leadership on progress, outcomes, and strategic direction.

What You’ll Bring

• 8+ years with a product or technical background, with demonstrated experience driving operational change through technology.
• A track record of personally building and shipping solutions—no only managing their delivery.
• Proficiency with AI workflow automation platforms (n8n, Make, Zapier, or similar) and AI/ML tools (LangChain, OpenAI APIs, Vertex AI, Claude)—able to prototype without waiting for engineering.
• A solid understanding of LLMs, generative AI, and agentic workflows, and how to apply them in a business context.
• Experience working directly with business teams to identify problems, design solutions, and deliver measurable outcomes.
• Strong communication skills—able to influence senior executives and energise frontline teams in equal measure.

Nice to Haves

• Experience in digital assets, financial services, or media.
• Background in business process redesign or operational excellence.
• Experience building a function or team from scratch.

Compensation

The anticipated base salary for this position is $225,000 – $325,000 + discretionary annual target bonus + performance incentives/benefits. Offered salary will be reflective of job‑related knowledge, skills and commensurate experience.

EQUAL OPPORTUNITY

CoinDesk is committed to treating all applicants and employees in a nondiscriminatory manner with respect to the terms and conditions of employment, without regard to race, color, religion or belief, sex, national or ethnic origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status/service, physical or mental disability, or any other classification protected by applicable law. This mandate governs all aspects of employment, including recruitment, selection, promotion, training, education, social and recreation programs, compensation, discipline, termination and access to benefits.

ACCOMMODATION

CoinDesk is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application process, please send an e‑mail to and let us know the nature of your request.