Level 2 Network Administrator

Providing advanced network monitoring and troubleshooting in a full-time remote capacity, the Level 2 Network Administrator will handle escalations, perform diagnostics, and ensure network reliability across multiple locations in a 24/7 NOC environment. Key Responsibilities Performs advanced monitoring and troubleshooting of network devices including routers, switches, and firewalls Diagnoses and resolves complex network connectivity issues, escalating unresolved problems to the Level 3 Network Lead Initiates proactive remediation and owns Level 2 network tickets through resolution, documenting findings and contributing to operational improvements Required Qualifications BA/BS degree and 2-4 years of relevant experience or equivalent combination Strong experience with network troubleshooting and monitoring tools Ability to support 24/7 operations and rotating shifts U.S. Citizenship and U.S. residency required