WorkForce Software, Senior Technical Implementation Consultant

WorkForce Software, an ADP company, is hiring a Senior Technical Implementation Consultant

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?

• Are you looking to be yourself in a culture values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you.

As a Senior Technical Implementation Consultant, you will work to deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client.

You will spend your day working with project teams to ensure our suite of products are being developed to comply with clients’ needs and are delivered successfully by configuring the software. A Senior Technical Implementation Consultant performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications.

What you’ll do:

What you can expect on a typical day:

• Configure the WorkForce Software (WFS) Suite (e.g. Time, Scheduling) according to the client business requirements using proprietary programming language similar to JavaScript, HTML, or other scripting tools

• Create complex formulas that leverage mathematical and/or programming skills for new requirements or to correct issues with existing configuration

• Participate in business requirement gathering and refinement with other consultants and occasionally involving client engagement. This includes providing technical expertise during the creating and maintaining of business requirement documents, use cases, and process diagrams

• Comprehend the WorkForce Software Product configuration requirements e.g. best practices, customizing templates, troubleshooting errors

• Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders

• Guide complex issues including administrative and configuration challenges

• Communicate roadblocks and seek out guidance in a timely manner

• Perform unit and system testing of configured application and ensure test cases pass as described by their requirements

TO SUCCEED IN THIS ROLE:

• 4-6 Years experience in software implementations
• Minimum 3-5 years’ experience with programming language, preferably JavaScript
• Experience in implementing or training on a packaged software system or highly complex internally developed application
• Intermediate to advanced Microsoft Office skills with a strong emphasis on ExcelUnderstand waterfall and agile methodologies, frameworks, and practices in a services delivery role
• Associates would have a hybrid schedule of 3 days in the office and 2 days remote in one of our ADP/WorkForce offices.

Bonus points for these:

• Knowledge and experience with WorkForce Software programming language
• Knowledge and experience with SQL to troubleshoot data issues
• Strong comprehension of implementation principles and lifecycles
• Demonstrates technical aptitude to learn quickly and adapts to new circumstances
• Ability to work on a dynamic, client-focused team and establish excellent working relationships
• Familiarity with or background in HR, Payroll, or Workforce Management
• Experience providing application support for complex software systems

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $59,100.00 - USD $120,200.00 / Year

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.