Senior Product Support Specialist

Managing project timelines and facilitating cross-departmental collaboration, the full-time Senior Product Support Specialist will ensure the accurate and timely delivery of materials that support decision-making at the leadership level in a remote environment. Key responsibilities: Coordinate and track timelines, deliverables, and dependencies for multiple product initiatives, assisting in project coordination and testing Partner with internal teams to collect and organize data that supports benefit design and product updates Prepare and maintain product documentation and conduct quality assurance reviews for product materials and communications Required qualifications: Bachelor's degree in business administration, computer science, engineering, or a closely related field 5+ years of experience in project or product support, preferably in healthcare Expert-level proficiency in Microsoft Word, Excel, and PowerPoint Proven ability to manage multiple priorities and projects simultaneously Demonstrated professionalism and ability to maintain confidentiality