Revenue Operations Specialist (SaaS)
Position: Revenue Operations Specialist (SaaS)
Type: Contractor
Compensation: $50–$100/hour
Location: Remote
About the Opportunity
We are seeking experienced Revenue Operations Specialists to support an AI training project focused on operational effectiveness and data integrity within complex SaaS environments .
You’ll apply hands-on expertise in CRM systems, revenue operations, compliance-constrained workflows, and reporting to help train next-generation AI systems. No prior AI experience is required — your domain expertise is what matters.
Key Responsibilities
- Assess and refine CRM data models for sales, customer success, and revenue operations.
- Resolve and document conflicting operational policies , including key tradeoffs and rationale.
- Design and validate compliance-constrained SaaS workflows .
- Identify and resolve revenue data integrity and reporting issues.
- Document real-world system configurations, processes, and decision points .
- Provide written and verbal insights for scenario-based operational training .
- Recommend scalable improvements across systems, compliance, and cross-functional processes .
Required Qualifications
- 4+ years of hands-on experience in SaaS revenue, sales, customer success, or implementation operations.
- Proven ownership and configuration experience with Salesforce, HubSpot, or similar CRM platforms .
- Experience with at least two additional tools such as billing, CPQ, ticketing, or project management systems .
- Strong ability to resolve policy conflicts and explain operational tradeoffs.
- Experience designing processes in regulated or high-compliance environments .
- Strong understanding of revenue data integrity, reporting, and operational processes .
- Excellent written and verbal communication skills.
- Strong operational judgment and ability to navigate ambiguity.
Preferred Qualifications
- Experience in fintech, healthtech, insurtech, or other regulated industries .
- Experience with multi-product SaaS implementations .
- Strong ability to balance compliance, scalability, business requirements, and system stability .
- Experience documenting operational decisions for both technical and non-technical stakeholders.
Compensation
- Competitive compensation of $50–$100/hour.
- Independent contractor engagement.
- 10 positions available.
Application Process
- Submit your application and relevant experience.
- Complete any required screening or evaluation.
- Complete project onboarding and workflow guidelines training.
- Begin project work if selected.