Healthcare AI CX Solution Architect (Presales Lead)

Tata Consultancy Services is seeking a Lead Solution Architect and SME for the Healthcare vertical to own end-to-end presales and strategy for U.S. healthcare deals. You will lead U.S.

and global pursuits, engage with client executives, assess current contact center operations, design AI-led CX solutions, and drive ROI modeling. The role requires deep knowledge of payer/provider operations, regulatory compliance, CRM platforms, and emerging Agentic/Voice AI technologies, with travel to client