Job Description
Job Description: Job Description Description: Job Summary The Commercial Lines Underwriting Supervisor is responsible for leading and developing a team of commercial lines underwriters to ensure profitable growth, underwriting discipline, and exceptional service. This role oversees day-to-day underwriting operations, provides technical guidance, ensures compliance with company guidelines, and partners with sales, operations, and leadership to execute underwriting strategy. Reports To: Manager of Underwriter Duties/Responsibilities Leadership & Team ManagementSupervise, coach, and mentor a team of commercial lines underwriters across various experience levelsSet performance expectations, conduct regular one-on-ones, and complete annual performance reviewsIdentify training needs and lead ongoing underwriting education and skill developmentFoster a collaborative, accountability-driven, and service-oriented team culture Underwriting OversightReview and approve underwriting decisions within assigned authority, including new business, renewals, endorsements, and non-renewalsEnsure underwriting decisions align with company appetite, pricing adequacy, and risk selection standardsMonitor compliance with internal underwriting guidelines, regulatory requirements, and audit standardsEscalate complex, high-risk, or out-of-appetite submissions as appropriate Operational & Portfolio ManagementManage workflow to ensure timely turnaround and service level adherenceMonitor portfolio performance, including loss ratios, premium growth, and retentionAnalyze underwriting data and trends to identify risks, opportunities, and corrective actionsPartner with underwriting leadership to support profitability, growth, and retention goals Cross-Functional CollaborationWork closely with Sales, Marketing, Claims, and Operations to support distribution strategies and customer needsServe as a point of contact for agency relationships related to underwriting questions and escalationsSupport product, pricing, and process improvement initiatives Strategy & Continuous ImprovementAssist in implementing underwriting strategies, initiatives, and organizational changesParticipate in system enhancements, automation efforts, and workflow optimizationContribute feedback on underwriting guidelines, appetite changes, and market conditionsRequirements: Competencies & SkillsLeadership and people developmentDecision-making within authority and accountabilityStrong communication and interpersonal skillsOrganization and time managementProblem-solving and critical thinkingCustomer and agency relationship managementAdaptability in a changing market environment Technical SkillsStrong underwriting judgment and analytical skillsWorking knowledge of underwriting systems, rating platforms, and policy administration systemsAbility to analyze loss data and financial informationProficiency in Microsoft Office (Excel, Word, Outlook); experience with reporting tools preferred Education and ExperienceBachelor's degree in Business, Finance, Risk Management, or related field (or equivalent experience)5+ years of commercial lines underwriting experience2+ years of underwriting leadership, supervisory, or senior-level underwriting experienceBroad knowledge of commercial lines products (e.g., BOP, Package, Auto, GL, Property, WC, Umbrella)Professional Designations (Preferred) CPCU, ARM, AU, or other relevant insurance designations Utica First Offers:Competitive starting salaryMedical (first of following month)DentalVisionLife and Disability InsuranceCompany paid LTDFlexible Spending AccountsHealth Savings AccountsMatching 401(k) PlanRoth 401k PlanBonus programGenerous Vacation, Sick and Personal LeaveGenerous holidays (to include Birthday)Business casual environment Physical Requirements This position requires the ability to sit for extended periods while working at a computer, both in a home and office environment. The role involves frequent use of a headset, keyboard, mouse, and other standard office equipment. Occasional movement within the office may be required, such as walking to meetings or accessing shared equipment. Pay Range The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Utica First's total compensation package for employees. Compensation details: 00 Yearly Salary PI456f8e2fee9a-6594