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Electrical Field Service Technician

US Bottlers
Charlotte, North Carolina Engineering Posted Aug 31, 2026
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Job Description

Job Description: Company Overview
U.S. Bottlers Machinery Company is a fourth-generation, family-owned manufacturer with more than 120 years of experience designing and supporting high-speed packaging equipment. We specialize in custom-engineered rinsing, filling, and capping solutions for customers across multiple industries.
Our focus is simple: build quality equipment, provide exceptional service, and develop long-term partnerships with our customers. American made with fully integrated machine shop

American-made equipment with a fully integrated machine shop
Custom-engineered packaging solutions
High-speed, high-volume production expertise
Commitment to uptime, efficiency, and long-term performance
Strong aftermarket support including parts, service, and machine audits
Family-owned culture built on trust, quality, and results

Position Summary
U.S. Bottlers Machinery Company is seeking an Electrical Field Service Technician / Electrical Engineer to support the design, assembly, programming, commissioning, installation, and service of custom packaging equipment.
This position works closely with our Electrical Engineering team throughout the entire project lifecycle. The ideal candidate combines strong automation and controls expertise with hands-on troubleshooting skills and the ability to work directly with customers in the field. This role serves as a key technical resource for machine startups, service calls, training, and continuous improvement initiatives.

Key Responsibilities
Automation & Systems Engineering

Program and configure Allen-Bradley PLCs, HMIs, VFDs, and industrial control networks.
Develop and modify electrical schematics and control prints using AutoCAD.
Review and analyze existing PLC code to diagnose, troubleshoot, and optimize machine functionality.

Field Commissioning & Installation

Execute on-site startup, commissioning, and electrical wiring verification for custom machinery.
Supervise third-party subcontractors to ensure installation quality aligns with design intent.
Audit delivered components against inventory logs to guarantee all installation parts are present.

Customer Support & Project Liaison

Provide remote technical support via phone and email to diagnose electrical and mechanical failures.
Deliver comprehensive training sessions for customer operations and maintenance personnel.
Generate detailed reports covering installation milestones, commissioning data, and field service outcomes.

Project Management & Risk Mitigation

Collaborate with Project Managers to proactively identify and mitigate field installation risks.
Provide daily updates regarding project status, punch list items, and delivery schedules.
Gather field feedback from subcontractors to drive continuous improvement for engineering standards.

Qualifications
Required

Associate degree in Electrical Engineering, Automation, or equivalent technical work experience.
3-5+ years installing, maintaining, and troubleshooting industrial automation machinery.
Proficiency in Allen-Bradley PLC programming and hardware troubleshooting is required.
Strong mechanical aptitude with a hands-on approach to system diagnostic testing.
Ability to travel up to 75% domestically and internationally.
Must possess a valid driver's license and a valid passport for travel to Canada.

Physical Requirements

Ability to stand, walk, or sit for extended periods
Ability to work in a manufacturing environment
Ability to safely lift and move materials as required

Benefits

Medical, Dental, and Vision Insurance
401(k) Plan
Paid Time Off
Paid Holidays
Training and Development Opportunities